Speed88 Privacy Policy –
Protection of Your Personal Data

02. Data We Collect

Speed88 collects various types of information to enable us to provide you with a safe, seamless, and high-quality service. Below are the main categories of data we collect:

Registration & Identity Information

• Full name as shown on your official identification document.
• Date of birth for age verification purposes.
• Email address and mobile phone number.
• Current residential address.
• Identification number (MyKad / Passport) during the KYC process.

Financial Information

• Bank account or digital wallet details used for deposits and withdrawals.
• Transaction records for deposits, withdrawals, and wagering.
• Payment details required to verify the identity of the account holder.

Technical & Usage Data

• IP address and general location information.
• Browser type, operating system, and device information.
• Logs activity, pages visited, and platform usage patterns.
• Session data and cookies used during your visit.

03. How We Use Your Data

Every piece of information we collect is used for specific and legitimate purposes. speed88 never uses your data for purposes not stated in this policy. Here are the primary ways we use your information:

• Account Management: Creates and maintains your account, handles registration, and verifies your identity through the KYC process.
• Transaction Processing: Processes deposits, withdrawals, and all financial transactions securely and accurately.
• Platform Security: Detects and prevents fraud, hacking, and suspicious or unlawful activity.
• Customer Support: Enables our support team to provide relevant and efficient assistance whenever you need help.
• Service Communications: Sends important notices relating to your account, transactions, promotions you have subscribed to, and platform updates.
• Legal Compliance: Fulfils legal obligations and reporting requirements to relevant authorities when mandated.
• Service Improvement: Analyses usage patterns to improve the user experience, platform performance, and new feature development.

04. Information Sharing

Speed88 does not sell or rent your personal data to any third party. However, there are limited situations where we need to share certain information with external parties in order to deliver our full range of services to you.

Information is shared only under the following circumstances:

• Payment Service Providers: Required transaction information is shared with our FPX providers, digital wallet operators, and payment processors — only to the extent necessary to complete your transaction.
• Game Providers: Third-party game providers integrated with our platform may receive the minimum session data required to operate the games.
• Legal Requirements: We will disclose information to authorities when required by court order, law, or a valid request from a law enforcement agency.
• Security Protection: In cases of fraud or serious security threats, relevant information may be shared with the appropriate parties to protect the interests of users and the platform.

05. Data Security

Your data security is speed88's top priority. We continuously invest in infrastructure and security practices to ensure your personal information is always protected against unauthorized access, loss, or disclosure.

The security layers we use include:

• Data Encryption: All sensitive data is stored using AES-256 encryption in our database. Data in transit is protected by TLS 1.3 protocol.
• Two-Factor Authentication (2FA): 2FA is available for all accounts, adding an extra layer of security beyond passwords alone.
• 24/7 Monitoring: Our security team continuously monitors systems using real-time threat detection tools.
• Regular Security Audits: Our platform undergoes regular penetration testing and independent security audits conducted by accredited cybersecurity firms.
• Internal Access Controls: Access to users' personal data among our staff is restricted on a need-to-know basis.

While we take all reasonable steps to protect your data, no system can guarantee 100% absolute security. In the event of a security incident involving your data, we are committed to notifying you promptly in accordance with legal requirements.

06. Cookies & Tracking Technologies

Speed88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, navigation, and session security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collects anonymised information about how you use the platform to help us identify technical issues and improve performance.
• Functional Cookies: Saves your preferences such as language, display settings, and login details for a seamless ongoing experience.
• Analytics Cookies: Helps us understand aggregate usage patterns to develop new features that are more relevant to user needs.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the speed88 platform.

07. Your Rights

As a speed88 user, you have important rights regarding your personal data. We fully respect these rights and provide straightforward mechanisms for you to exercise them.

To exercise any of the rights above, contact our support team via live chat or email at [email protected]. We will process your request within 30 business days.

08. Data Storage & Deletion

Speed88 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Retention periods vary by data type as outlined in the table in Section 2.

When data is no longer needed, we apply secure deletion procedures to ensure the information is completely destroyed and unrecoverable. This includes:

• Secure deletion from all active systems and backups.
• Anonymisation of data that must be retained for statistical or research purposes.
• Physical destruction of end-of-life storage media in accordance with industry security standards.

If you voluntarily close your account, we will delete or anonymise your data within 90 days of closure, except for data that must be retained for legal compliance purposes such as financial transaction records.

09. Children's Privacy

The speed88 platform is not designed for, nor does it direct its services to, individuals under the age of 18. We do not knowingly collect personal data from children or underage minors.

If you are a parent or guardian and believe your minor child has registered on our platform without your knowledge, please contact us immediately at [email protected]. We will investigate the matter and take prompt action, including account closure and deletion of all related data.

10. Policy Amendments

Speed88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we manage data. Any material amendments will be communicated to you via:

• A notice prominently displayed on the speed88 platform homepage.
• Notification email to the address registered in your account.
• A pop-up notice at the next login after the amendment takes effect.

The "Updated" date shown at the top of this document will always reflect the date of the most recent amendment. We encourage you to review this page periodically. Continued use of the platform following any amendment constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or wish to exercise your privacy rights, our team is ready to assist. Please reach us through the following channels:

• Live Chat: Available directly on the speed88 platform — average response time under 2 minutes, 24 hours a day.
• Email: [email protected] — response within 24–48 business hours.
• FAQ: Visit our FAQ page for more information on privacy and account security.

For data-related requests (access, correction, deletion), please include "Personal Data Request" in your message subject line along with your registered account number. This will expedite the process and ensure your request is handled by the right team.